Members representing long term care communities believe that high quality care must skillfully apply medical and information technology in the practice of good patient care. At the same time, communities that currently favor a more medical model must transform their communities and practice towards the principles of person-directed care espoused by the “culture change” movement. This will also require investing in staff to increase quality of care and subsequently reduce staff turn-over rates. One of the top ranked priorities among members during the next five years is completing a culture change program at their community and offering new services to replace unused nursing home beds.
The North Star is reached when PANPHA members are:
- Transforming nursing homes through culture change person-directed care models.
- Investing heavily in staff education and skill training.
- Creating career ladders for long term care positions.
- Adopting telemedicine, telehealth, telemetrics, assistive devices and electronic health records at full scale.
- Integrating complementary alternative medicine with conventional medicine.
- Offering consumers easy-to-understand quality outcome measures of care based upon a rigorous and valid self-monitoring system.
Sample Navigation Markers:
- Over half of all PANPHA member organizations meet new CMS criteria of undergoing culture change.
- Providers offer definitive career ladders and opportunities for people to advance.
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